I’m continuing my migration from Jira Server to Jira Cloud to conform with Atlassian’s server end-of-life in 2024.
One issue that has held me back for the last few weeks was the fact that apps didn’t really load consistently in the popup/sidebar-based issue UIs. I’m an avid user of HeroCoder’s Checklist for Jira app, among others, so not being able to see the checklist in most of Jira’s issue views was a bit of a dealbreaker for me.
After some basic troubleshooting, I noticed the checklist and other apps loaded fine in incognito / other browsers, so clearly there was some issue with my Chrome config or extensions.
I started testing extensions one-by-one, hard refreshing after disabling each extension. As luck would have it, my issue got solved on the second try 🙂
So the solution is pretty simple – disable the Tronlink (TRX wallet) extension and Jira will work!
Unfortunately, I don’t actually know why Tronlink was causing problems – there weren’t any obvious errors in the DevTools console in Jira with Tronlink enabled. Maybe I’ll spend some time figuring this out later.